Frequently Asked Questions

How Does BidFTA Work?

What is BidFTA+?

What are the item conditions I see listed on auctions?

How do I create an account to start bidding?

What is BidFTA’s refund policy?

How do I sell items on BidFTA?

What do I need to know about the pick-up process to collect my winnings?

Why am I having difficulty logging in to BidFTA?

What is Bidder Credit?

What if I can’t find my item?

I miss-bid, how do I correct it?