How to: Understand Our Product Conditions

We are excited to share our updated item conditions to help you make more informed shopping decisions with us. Our commitment to transparency is paramount, and this updated item classification system is designed to clearly understand the condition of each item you're interested in. Here's a breakdown of our updated conditions:

New/Like New: Item is complete and functional. New/Like New items often originate from shelf pulls or overstock.

Good Condition: The item may or may not be in its original packaging, packaging may be less than perfect, hardware may be missing, or the product may have been opened previously. Scrapes, scuffs, chips, or dents may be present. Good-condition items often originate from customer returns, shelf pulls, overstock, or in-store display units. Good-condition items are available for inspection prior to bidding. Good-condition sales are final and not eligible for refunds.

As Is: Item has not been thoroughly inspected. Item could show signs of use, could be incomplete, or could have obvious damage or defects. There are no guarantees to the condition, quality, or functionality of As Is items. Although we have made our best attempt to accurately identify and describe the item, please be aware the actual item specifics such as brand, size, color, or model number may differ from the auction listing. As Is items often originate from customer returns. As Is Items are available for inspection prior to bidding. As Is sales are final and not eligible for refunds.

Refund Policy All sales are final. No refunds, partial refunds, returns, or exchanges. We recommend you inspect all Good Condition and As Is items before bidding.

You must inspect your items before leaving. Report any issues to a manager before exiting the building.

Thank you for your continued trust in us. We believe these new classifications will enhance your shopping experience, providing clarity and confidence with every purchase.

Ready to bid? See all available auctions now!